At IPL Biologicals Limited, our goal is to provide a smooth and reliable shipping experience for all our e-commerce orders. This policy outlines the guidelines and procedures for shipping and delivery for IPL Biologicals Limited.
Shipping Timeframe: Once your order has been processed successfully and payment has been confirmed, we will make every effort to ship your items within 2 business days. Please note that this timeframe is an estimate based on the availability of products and may vary depending on factors such as product availability, order volume, and shipping destination.
Shipping Methods: We utilize the services of reliable courier partners to ship the orders. The specific courier and the lead time for delivery may vary depending on your location.
Shipping Charges: We offer free delivery for all orders, subject to the gross weight of the package.
Order Tracking: For your convenience, we provide order tracking services for all shipped orders. Once your order has been dispatched, you can contact our customer services team to obtain the tracking information and track the progress of your package.
Delivery Timeframe: The delivery timeframe for your order is dependent on the destination address. While we strive to deliver your items within the estimated timeframe, please be aware that unforeseen circumstances such as weather conditions or logistical delays may impact the delivery schedule. For the most up-to-date estimated delivery date, we recommend reaching out to our customer services team.
Delivery Address: To ensure successful and timely delivery, please provide accurate and complete delivery address information during the checkout process. We cannot be held responsible for any delays or non-delivery resulting from incorrect or incomplete address details provided by the customer. Refunds will not be issued if the customer has provided an incorrect or incomplete shipping address.
Order Delivery Issues: If you experience any issues with the delivery of your order, such as non-delivery, damaged items, or discrepancies, we kindly request that you contact our customer service team immediately. We will investigate the matter and work towards a resolution to ensure your satisfaction.
Policy Changes: IPL Biologicals Limited reserves the right to modify or update this shipping policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We recommend reviewing this policy periodically to stay informed about any changes.
Should you have any further questions or require assistance regarding our e-commerce shipping policy, please do not hesitate to contact our customer service team –
Mob: +91 97172 22026, Toll-Free: 1800-102-2472, and Email: customerservices@iplbiologicals.com
